MAKING AN APPOINTMENT - (Last update August 2021)
General Practice operates new procedures which you must become accustomed to. You will encounter this in the hospital setting also, and is unlikely to change in the foreseeable future.
PLEASE NOTE: As of March 2020, GP appointments have moved to a hybrid-model of Telephone-First Triage (remote consultation), and Face-to-Face consultation if required thereafter. In most medical cases, advice, medications, investigations and referrals will be achieved without Face-to-Face contact. Further assessment is organised if deemed necessary by healthcare professionals only.
To make an initial appointment to talk with the Practice Nurse or a GP:
General Practice operates new procedures which you must become accustomed to. You will encounter this in the hospital setting also, and is unlikely to change in the foreseeable future.
PLEASE NOTE: As of March 2020, GP appointments have moved to a hybrid-model of Telephone-First Triage (remote consultation), and Face-to-Face consultation if required thereafter. In most medical cases, advice, medications, investigations and referrals will be achieved without Face-to-Face contact. Further assessment is organised if deemed necessary by healthcare professionals only.
To make an initial appointment to talk with the Practice Nurse or a GP:
- Please contact 020 8682 0352. Alternatively, use DoctorLink for a symptom assessment and advice.
- Use pharmacists and NHS 111 for minor ailments.
- Patients will be asked the reason for their appointment, to triage medical emergencies, and to sign-post to correct NHS services e.g. pharmacist, sexual health, psychologists, optician, A&E and hospital departments/teams (that you maybe under already).
- You must call the surgery at your allocated appointment time.
- PLEASE NOTE: (Last update August 2021) All Wandsworth GP surgeries have integrated access to book patients into GP Access Hubs located at Balham Health Centre (Balham), Juntion Health Centre (Clapham) and Queen Mary’s (Roehampton). You will be booked into such Hubs if available, dependant on service pressures. Here a clinician will call you, and medication and investigations will be organised remotely. These sites will have access to your GP clinical records to offer continuity in care.