Feedback
The surgery welcomes feedback after your consultation with us.
We are complimented on our staff and simple vision to help you to have positive outcomes, access and opportunities to receive NHS diagnostics, specialists and medicines in a safe, timely and effective way.
We cannot get everything right and we cannot be a surrogate focus for a large and complex NHS system.
Although understandable, please do not feedback on nationwide and system-wide issues which we cannot directly control.
We are complimented on our staff and simple vision to help you to have positive outcomes, access and opportunities to receive NHS diagnostics, specialists and medicines in a safe, timely and effective way.
We cannot get everything right and we cannot be a surrogate focus for a large and complex NHS system.
Although understandable, please do not feedback on nationwide and system-wide issues which we cannot directly control.
Results 2025The surgery is proud of the 2025 GP survey results and positive feedback despite NHS challenges. We continue to maintain core standards and be positively ranked above the local and national results in key areas that matter to patients in 2025 (and 2023):
79% (91%) of respondents find it easy to get through to us by phone. ICS result 2025 (2023): ICS 61 % (60%) National result: 53% (50%) 81% (85%) of respondents usually get to see or speak to their preferred GP when they would like to. ICS result: 45% (39%) National result: 40% (35%) 96% of patients said they had confidence and trust in their healthcare professional during their last appointment. ICS result: 94% National result: 93% 96% of patients said they were involved as much as they wanted in decisions about their care and treatment during their last appointment. ICS result: 92% National result: 91% |
Leave us a reviewWe welcome your feedback.
Your experiences are always valued. |